At Progressive RCM LLC, client satisfaction is our highest priority. We are committed to delivering professional, accurate, and reliable Medical Billing, Credentialing, and Revenue Cycle Management (RCM) services. We value transparency in our billing practices and strive to maintain long-term relationships with our clients through quality service and exceptional support.
If a client is not satisfied with the quality of our services, they may contact us to discuss their concerns. We carefully review every request on a case-by-case basis and make every reasonable effort to resolve any issues promptly and fairly. If we are unable to reach a satisfactory resolution, we may, at our sole discretion, approve a full or partial refund based on the nature of the service provided and the work already completed.
Service Cancellation
Clients may cancel their service agreement with Progressive RCM LLC at any time if they are not satisfied with our services. To cancel services, the client must provide at least *30 days’ prior written notice* via email or other agreed written communication. During the notice period, we will continue providing services and work with the client to ensure a smooth transition, including the return or transfer of any necessary records or information.
This Refund & Cancellation Policy is intended to help you understand:
* How to request a cancellation of services.
* When a refund may be eligible.
* How refund requests are reviewed and processed.
* The expected refund processing timeline.
* How to contact us regarding billing or payment concerns.
By engaging Progressive RCM LLC for any of our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund & Cancellation Policy.
